Managed VPS support -

AhlanServer¬†is proud to now be offering Fully Managed services on all control panel (cPanel/WHM, Plesk, DirectAdmin) based VPS’s and Hybrid Servers. By leveraging our years of experience you will now be able to sit back and enjoy powerful Hosting with ease.

Support Availability

Email/ticket support service is available 24 hours per day, 7 day days a week, 365 days per year. To submit or review your support tickets please visit our support portal at http://clients.AhlanServer.com/, please use your billing email address and password to login.

Support coverage

AhlanServer provides managed support for all system aspects listed below:

  1. Physical hardware management, monitoring and replacement;
  2. Network availability;
  3. Free installation of the cPanel, Plesk or DirectAdmin control panel is done during VPS provisioning;
  4. Free control panel and OS optimization is done during provisioning. General optimization is suitable in 99% of use cases;
  5. Free initial accounts migration from remote system with the same control panel;
  6. Management of all aspects of the operating system, assistance and troubleshooting of any problems related to operating system and standard control panel components;
  7. Best-effort support for 3rd party applications.
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